ourRefund Policy

Last updated 12 October 2026

We want you to love what you ordered. If something isn't right, here is how returns and exchanges work.

01Return window

You can request a return or exchange within 7 days of receiving your order.

02How to request a return

Message us on WhatsApp at +92 303 5911560 with your name, order details and a photo of the product. Our team will guide you through the next steps.

03Cash on Delivery orders

As orders are paid by Cash on Delivery, we will confirm the refund or exchange method with you on WhatsApp.

Have a question?

Message us on WhatsApp at +92 303 5911560. We usually reply quickly.

Chat on WhatsApp

Kind Words

lovedby Pakistan

5.0/5Happy customers across Pakistan

“Finally a store I can trust for original makeup. The shade matched perfectly and the parcel arrived beautifully packed.”
Ayesha KhanLahore · Foundation & Concealer
“My skin has never felt this good. Farhat guided me on WhatsApp and suggested exactly what my dry skin needed.”
Hira MalikKarachi · Skin Care Set
“The lashes look so natural and last for many wears. Cash on Delivery made ordering completely stress free.”
Sana QureshiIslamabad · Eyelashes
“Ordered a hair serum and mask, both 100% authentic. Delivery came on time and the team was so polite.”
Mahnoor AhmedFaisalabad · Hair Care
“Great quality wax at a fair price. It works smoothly and I will definitely be ordering again.”
Zainab RazaRawalpindi · Body Wax
“The colours are gorgeous and exactly like the pictures. Packaging felt like opening a luxury gift.”
Fatima SheikhMultan · Lipsticks
“Finally a store I can trust for original makeup. The shade matched perfectly and the parcel arrived beautifully packed.”
Ayesha KhanLahore · Foundation & Concealer
“My skin has never felt this good. Farhat guided me on WhatsApp and suggested exactly what my dry skin needed.”
Hira MalikKarachi · Skin Care Set
“The lashes look so natural and last for many wears. Cash on Delivery made ordering completely stress free.”
Sana QureshiIslamabad · Eyelashes
“Ordered a hair serum and mask, both 100% authentic. Delivery came on time and the team was so polite.”
Mahnoor AhmedFaisalabad · Hair Care
“Great quality wax at a fair price. It works smoothly and I will definitely be ordering again.”
Zainab RazaRawalpindi · Body Wax
“The colours are gorgeous and exactly like the pictures. Packaging felt like opening a luxury gift.”
Fatima SheikhMultan · Lipsticks

“Very comfortable lenses with a lovely natural shade. I got so many compliments at my cousin's wedding.”
Iqra JavedPeshawar · Eye Lenses
“Everything I needed for a salon finish at home. Quick replies on WhatsApp and fast delivery.”
Maryam ButtSialkot · Mani Pedi Kit
“My skin was glowing after the very first use. You can tell they only sell genuine products.”
Areeba SiddiquiHyderabad · Facial Kit
“Such elegant clips and bands, the quality is far better than what I find in local markets.”
Rabia HussainGujranwala · Hair Accessories
“Even in Quetta my order reached safely within days. Every single item was sealed and original.”
Noor FatimaQuetta · Makeup Bundle
“Honest advice, real products and a lovely experience from order to delivery. Highly recommended.”
Komal AslamBahawalpur · Skin Care
“Very comfortable lenses with a lovely natural shade. I got so many compliments at my cousin's wedding.”
Iqra JavedPeshawar · Eye Lenses
“Everything I needed for a salon finish at home. Quick replies on WhatsApp and fast delivery.”
Maryam ButtSialkot · Mani Pedi Kit
“My skin was glowing after the very first use. You can tell they only sell genuine products.”
Areeba SiddiquiHyderabad · Facial Kit
“Such elegant clips and bands, the quality is far better than what I find in local markets.”
Rabia HussainGujranwala · Hair Accessories
“Even in Quetta my order reached safely within days. Every single item was sealed and original.”
Noor FatimaQuetta · Makeup Bundle
“Honest advice, real products and a lovely experience from order to delivery. Highly recommended.”
Komal AslamBahawalpur · Skin Care